Product Version Upgrades
2018 Update Rollup 2

Product Version UpgradesPermanent link for this heading

Note: A mixed installation with different Fabasoft app.telemetry product versions is not supported!

So you have to update the Fabasoft app.telemetry server, all Fabasoft app.telemetry agents and all Fabasoft app.telemetry web services (WebAPI) installations.

Note: Before starting the update process of the software, you should backup the configuration data of the Fabasoft app.telemetry server:

  • Linux: /etc/app.telemetry/
  • Microsoft Windows: C:\ProgramData\Fabasoft app.telemetry\

On updating the Fabasoft app.telemetry server (not a clean new installation), you may have to import a new license file either via the web browser client interface by opening the settings dialog and uploading a new license or by manually replacing the old license file in the file system with a new license file in the server’s configuration directory and restart the server process afterwards. For details see the following chapters:

Special Notes for Upgrades on RHEL/CentOS 6 with SELinuxPermanent link for this heading

If you are upgrading an old existing app.telemetry installation on a RHEL/CentOS 6 system with activated SELinux you have to fully restart all app.telemetry and Apache daemons after the installation in order to get the SELinux rules applied correctly.

Upgrade Procedure on Linux SystemsPermanent link for this heading

  1. Backup your configuration (/etc/app.telemetry/)
  2. Upgrade your app.telemetry server with the provided setup.sh script
  3. Upgrade all app.telemetry agents with the provided setup.sh script
  4. Access the new app.telemetry web client via the new URL: http(s)://.../apptelemetry/
  5. Upload a new app.telemetry license

The following configuration is loaded by default with the new Software-Telemetry web service RPM package (apptelemetryweb.rpm):

Apache Configuration

LoadModule softwaretelemetryweb_module /opt/app.telemetry/softwaretelemetryweb/softwaretelemetryweb.so

This module configures the global filter for "web.telemetry". For more details see the default configuration file: /etc/httpd/conf.d/softwaretelemetryweb.conf

Upgrade Procedure on Microsoft Windows SystemsPermanent link for this heading

  1. Backup your configuration (C:\ProgramData\Fabasoft app.telemetry)
  2. Upgrade your app.telemetry server using the setup.exe file from the "Server" installation folder which will upgrade all server components (server, agent, telemetry web service)
  3. Upgrade all app.telemetry agents using the setup.exe from the “Agent” installation folder. If the Software-Telemetry web service was installed on some agents that package has also to be updated using the setup.exe from the “TelemetryWeb” installation folder.
  4. Access the new app.telemetry web client via the new URL: http(s)://.../apptelemetry/
  5. Upload a new app.telemetry license